Without a Crystal Ball?
Uh Oh…. How Do We Accurately Predict a Successful Collaborative Case?
Screening; Setting Expectations; Seeing Beyond the Clients' Presentation of their Case
Wednesday, November 13, 2024
5:30 PM – 7:00 PM
Sometimes we think clients are delightful and the case will be "easy," but then we are taken by surprise when we start hitting bumps, resistance, non-compliance, and resentment - from one client - or YIKES - from both! Other cases appear challenging from the start, we buckle up and create a strong team...yet the challenges become so impossible we find ourselves questioning our own judgement in agreeing with those clients to follow a Collaborative model. This program will look at techniques and approaches we could include in our screening of new cases and new clients to make the path forward a bit more predictable. We will also discuss the role of setting expectations with clients at the start, and then at different steps throughout the process in the effort to avoid some of the deadlocks, and push-backs, we ultimately have to navigate.
When is it time to "call it?" To advise a client to terminate, or to discuss with our teammates the dreaded option of withdrawing? Tune in for THAT discussion in January!
Please note: This meeting will be conducted by Zoom. Please contact the DCACP Adminstrator at DCACP.office@gmail.com for more meeting information. Kindly submit an RSVP below to record your attendance.